{"id":12227,"date":"2022-03-17T12:31:13","date_gmt":"2022-03-17T12:31:13","guid":{"rendered":"https:\/\/www.logonbox.com\/content\/?page_id=12227"},"modified":"2023-10-18T09:13:02","modified_gmt":"2023-10-18T08:13:02","slug":"self-service-password-reset","status":"publish","type":"page","link":"https:\/\/www.logonbox.com\/content\/self-service-password-reset","title":{"rendered":"Self Service Password Reset"},"content":{"rendered":"<div class=\"py-5 text-center\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-12\">\r\n                <h1 id=\"pageTitle\" class=\"text-dark\">Self Service Password Reset (SSPR)<\/h1>\r\n            <\/div>\r\n            <div class=\"col-12\">\r\n                <p class=\"text-dark h5\">With our <a href=\"https:\/\/www.logonbox.com\/content\/logonbox-sspr-editions\/\">SSPR<\/a> (self-service password reset), you can save your company both time and money. With our time-saving password reset methods, you can have your teams and business back up and running in no time.<br \/><br \/><\/p><div style=\"padding: 30% 0 0 0; position: relative;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\" src=\"https:\/\/player.vimeo.com\/video\/551992247?texttrack=en&#038;badge=0&#038;autopause=0&#038;player_id=0&#038;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture\" title=\"Self-Service Password Reset\"><\/iframe><\/div><p><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script><\/p>\r\n\r\n\r\n                <button class=\"btn btn-dark btn-disabled mt-3\"><i class=\"far fa-home\" aria-hidden=\"true\"><\/i> SSPR Home<\/button>\r\n\r\n                <a href=\"\/content\/logonbox-sspr-features\" class=\"btn btn-outline-dark mt-3\"><i class=\"far fa-book-open\"><\/i> Features<\/a>\r\n\r\n                <a href=\"\/content\/logonbox-sspr-editions\" class=\"btn btn-outline-dark mt-3\" rel=\"noopener noreferrer\"><i class=\"far fa-check-square\"><\/i> Editions<\/a>\r\n\r\n                <a class=\"btn btn-outline-dark mt-3\" href=\"\/content\/logonbox-sspr-pricing\"><i class=\"far fa-tags\" aria-hidden=\"true\"><\/i> Pricing<\/a>\r\n\r\n            <\/div>\r\n        <div class=\"col-12\">\r\n<p><a class=\"clickCloud btn btn-success mb-2 mt-3\" href=\"#\"><i class=\"fad fa-clouds\"><\/i> Start Cloud Trial<\/a><br \/>\r\n<a href=\"\/content\/logonbox-sspr-download\/\"><i class=\"fad fa-download\"><\/i> Download Self Hosted<\/a><\/p>\r\n        <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<div class=\"py-5 text-white\" style=\"background-color: #000033;\">\r\n    <div class=\"container\">\r\n        <div class=\"row text-center\">\r\n            <div class=\"col-md-12 mb-3 text-center\">\r\n                <h2>Try LogonBox self-service password reset for free \u2013 no credit card required<\/h2>\r\n            <\/div>\r\n            <div class=\"row\">\r\n                <div class=\"col-md-6 mt-5\">\r\n                    <a class=\"clickCloud text-light\" href=\"#\"><i class=\"fad fa-cloud fa-5x\"><\/i><\/a>\r\n                    <h1 class=\"mt-3\">Software as a Service<\/h1>\r\n                    <p><a class=\"clickCloud btn btn-success btn-lg mt-3\" href=\"#\"><i class=\"fad fa-thumbs-up\"><\/i> Start Cloud Trial<\/a><\/p>\r\n                    <p>We know how important your business is to you. Try our self-service password reset tool for free, so that you can focus on getting the important day-to-day work done in your business, while we take care of this side of things.<\/p>\r\n\r\n                <\/div>\r\n                <div class=\"col-md-6 mt-5\">\r\n                    <a class=\"text-light\" href=\"\/content\/logonbox-sspr-download\/\"><i class=\"fad fa-server fa-5x\"><\/i><\/a>\r\n                    <h1 class=\"mt-3\">Host it Yourself<\/h1>\r\n                    <p><a class=\"btn btn-success btn-lg mt-3\" href=\"\/content\/logonbox-sspr-download\/\"><i class=\"fad fa-download\"><\/i> Download Free<\/a><\/p>\r\n                    <p>It&#8217;s fair to say that we&#8217;re experts in the self-password reset world. We&#8217;re also available to host on numerous different operating systems, including AWS, Google Cloud, VMWare ESXi, Microsoft Hyper-V and Windows. You can access the underlying OS from our control centre, too.<\/p>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<div class=\"py-5 head-info\">\r\n    <div class=\"container\">\r\n        <div class=\"row text-center\">\r\n            <div class=\"col-12 mb-3\">\r\n                <h2>Self Service Password Reset Benefits<\/h2>\r\n            <\/div>\r\n            <h5 class=\"col-12 text-dark\">The LogOnBox self service password reset SSPR is very easy to set up, and has a range of benefits for any users.\r\n<\/h5>\r\n        <\/div>\r\n        <div class=\"row text-center mt-5\">\r\n            <div class=\"col-md-3\">\r\n                <i class=\"fal fa-lock fa-5x mb-2\"><\/i>\r\n                <p>Securely reset your passwords remotely<\/p>\r\n            <\/div>\r\n            <div class=\"col-md-3\">\r\n                <i class=\"fal fa-bolt fa-5x mb-2\"><\/i>\r\n                <p>Quick and easy to use<\/p>\r\n            <\/div>\r\n            <div class=\"col-md-3\">\r\n                <i class=\"fal fa-life-ring fa-5x mb-2\"><\/i>\r\n                <p>No need to wait for <a href=\"https:\/\/www.logonbox.com\/content\/reducing-ticket-volume-with-self-service-portals\/\">helpdesks<\/a><\/p>\r\n            <\/div>\r\n            <div class=\"col-md-3\">\r\n                <i class=\"fal fa-sitemap fa-5x mb-2\"><\/i>\r\n                <p>Manage Active Directory users from a single interface<\/p>\r\n            <\/div>\r\n        <\/div>\r\n        <div class=\"row text-center mt-3\">\r\n            <div class=\"col-md-3\">\r\n                <i class=\"fal fa-shield-check fa-5x mb-2\"><\/i>\r\n                <p><a href=\"https:\/\/www.logonbox.com\/content\/mfa\/\">MFA<\/a> &#8211; Multi-factor authentication for security<\/p>\r\n            <\/div>\r\n            <div class=\"col-md-3\">\r\n                <i class=\"fal fa-robot fa-5x mb-2\"><\/i>\r\n                <p>Securely <a href=\"https:\/\/www.logonbox.com\/content\/logonbox-password-manager\/\">store and manage credentials<\/a> and auto-login to web-apps<\/p>\r\n            <\/div>\r\n            <div class=\"col-md-3\">\r\n                <i class=\"fal fa-badge-dollar fa-5x mb-2\"><\/i>\r\n                <p>Save 80% on the cost of <a class=\"h6\" href=\"https:\/\/www.logonbox.com\/content\/office-365-sspr-vs-dedicated-sspr-solutions\/\">Azure AD<\/a><\/p>\r\n            <\/div>\r\n            <div class=\"col-md-3\">\r\n                <i class=\"fal fa-handshake-alt fa-5x mb-2\"><\/i>\r\n                <p>Manage, store and share passwords with teams<\/p>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<div class=\"py-5\">\r\n    <div class=\"container\">\r\n        <div class=\"row text-center\">\r\n            <div class=\"col-12 mb-3\">\r\n                <h2>Self Service Password Reset Software<\/h2>\r\n            <\/div>\r\n            <div class=\"col-12 text-center\">\r\n                <h5>LogonBox SSPR is the complete password reset self-service platform. This helps businesses to reduce help desk calls while increasing their efficiency in a complete, cost-effective solution.<\/h5>\r\n            <\/div>\r\n        <\/div>\r\n        <div class=\"row align-items-center mt-5\">\r\n            <div class=\"align-self-center text-md-right col-md-4 \">\r\n                <h3>Password Self-Service<\/h3>\r\n                <p class=\"mb-5 \">End users can take care of their own identity management, changing their passwords from any location, and enabling self-service password resets.<\/p>\r\n                <h3>Password Reset Anywhere<\/h3>\r\n                <p class=\"mb-5 \">Compatible with both Mac and Windows, you can integrate password reset and <a href=\"https:\/\/www.logonbox.com\/content\/logonbox-sspr-features\/\">account unlock<\/a> with both of them. This again means that you can manage passwords on the go with mobile apps.<\/p>\r\n                <h3>Manage Passwords<\/h3>\r\n                <p class=\"mb-5 \">Password management means proper management, and you have full control. You can manage numerous passwords at once, using privileged credentials or you can give the green light to users to self-manage their own passwords.<\/p>\r\n            <\/div>\r\n            <div class=\"my-3 col-md-4 \">\r\n                <img src=\"\/content\/wp-content\/uploads\/2022\/03\/password-reset-features.png\" alt=\"Key features of LogonBox password reset self-service\" \/>\r\n            <\/div>\r\n            <div class=\"align-self-center text-md-left col-md-4\">\r\n                <h3>Multiple Directories<\/h3>\r\n                <p class=\"mb-5 \">You can integrate the SSPR with cloud user directories, as well as multiple systems with predefined connectors for on-premise directories.<\/p>\r\n                <h3>Manage AD Users<\/h3>\r\n                <p class=\"mb-5 \">From a single interface, you can manage Active Directory users and groups, disable unwanted accounts, or revoke permissions to mitigate unauthorized access.<\/p>\r\n                <h3>Notifications<\/h3>\r\n                <p class=\"mb-5 \">You can customise notifications with the self-service password reset tool. This means you can automatically remind users their password is about to expire. You can also send timely reminders as the expiry date gets closer and allow users to change passwords before they expire.<\/p>\r\n            <\/div>\r\n        <\/div>\r\n        <div class=\"row text-center\">\r\n            <div class=\"col-12\">\r\n                <a style=\"text-decoration: underline;\" class=\"text-center\" href=\"https:\/\/www.logonbox.com\/content\/logonbox-sspr-features\"><h6>Discover the features of LogonBox Self Service Password Reset (SSPR)<\/h6><\/a>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<div class=\"py-5 proves-background\">\r\n    <div class=\"container\">\r\n        <div class=\"row justify-content-center py-5\">\r\n\r\n            <div class=\"col-12 mb-3 text-center\">\r\n                <h2>Over 1 Million Happy Business Users<\/h2>\r\n            <\/div>\r\n            <div class=\"col-12 text-center\">\r\n                <h5>Don&#8217;t just take our word for it &#8211; we&#8217;ve had over 1,000,000 users who are happy with the service that we provide.<\/h5>\r\n            <\/div>\r\n\r\n\r\n            <div class=\"row pt-4 text-muted mt-4\">\r\n                <div class=\"col-md-2 col-4 p-3\"><img src=\"\/content\/wp-content\/uploads\/2022\/06\/ryder-grey.png\" alt=\"Ryder use LogonBox SSPR\" \/><\/div>\r\n                <div class=\"col-md-2 col-4 p-3\"><img src=\"\/content\/wp-content\/uploads\/2022\/06\/nhs-grey.png\" alt=\"The NHS use LogonBox to manage passwords\" \/><\/div>\r\n                <div class=\"col-md-2 col-4 p-3\"><img src=\"\/content\/wp-content\/uploads\/2022\/06\/verizon-grey.png\" alt=\"Verizon empower users with LogonBox self-service password reset solution\" \/><\/div>\r\n                <div class=\"col-md-2 col-4 p-3\"><img src=\"\/content\/wp-content\/uploads\/2022\/06\/accenture-grey.png\" alt=\"Accenture use LogonBox for password resets\" \/><\/div>\r\n                <div class=\"col-md-2 col-4 p-3\"><img src=\"\/content\/wp-content\/uploads\/2022\/06\/salus-grey.png\" alt=\"Salus university use LogonBox to manage password resetes\" \/><\/div>\r\n                <div class=\"col-md-2 col-4 p-3\"><img src=\"\/content\/wp-content\/uploads\/2022\/06\/pfizer-grey.png\" alt=\"Pfizer use LogonBox password reset solution to end password tickets\" \/><\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n\r\n<div id=\"getStarted\" class=\"py-5 text-white\" style=\"background-color: #000033;\">\r\n    <div class=\"container\">\r\n        <div class=\"row text-center\">\r\n            <div class=\"col-md-12 mb-3 text-center\">\r\n                <h2>LogonBox SSPR<\/h2>\r\n            <\/div>\r\n            <div class=\"col-12 mb-3 text-center\">\r\n                <h5>Experience the power of LogonBox self-service password reset with a free trial<\/h5>\r\n            <\/div>\r\n            <div class=\"col-12 text-center\">\r\n                <p>Click <strong>Start Cloud Trial<\/strong> to use our SaaS platform or click <strong>Download Free<\/strong> to host your server. Experience the complete solution with unlimited access to our support team at <a class=\"text-light underline\">support@logonbox.com<\/a>\r\n\r\n                <\/p>\r\n            <\/div>\r\n            <div class=\"row\">\r\n                <div class=\"col-md-6 mt-5\">\r\n                    <a class=\"clickCloud text-light\" href=\"#\"><i class=\"fad fa-cloud fa-5x\"><\/i><\/a>\r\n                    <h1 class=\"mt-3\">Software as a Service<\/h1>\r\n                    <p><small>Make sure your priorities are in the right place, by focussing on your everyday work, rather than spending an age on the phone to a remote IT department who might be unable to help you. Don&#8217;t waste your time &#8211; we&#8217;ve got it covered for you.<\/small><\/p>\r\n                    <p><a class=\"clickCloud btn btn-success btn-lg mt-3\" href=\"#\"><i class=\"fad fa-thumbs-up\"><\/i> Start Cloud Trial<\/a><\/p>\r\n                <\/div>\r\n                <div class=\"col-md-6 mt-5\">\r\n                    <a class=\"text-light\" href=\"\/content\/logonbox-sspr-download\/\"><i class=\"fad fa-server fa-5x\"><\/i><\/a>\r\n                    <h1 class=\"mt-3\">Host it Yourself<\/h1>\r\n                    <p><small>Whether you&#8217;re on Windows, MacOS, VMWare ESXi, or Microsoft Hyper-V, LogonBox SSPR can be hosted on these. You even have access to the underlying OS from the bespoke LogonBox control centre.<\/small><\/p>\r\n                    <p><a class=\"btn btn-success btn-lg mt-3\" href=\"\/content\/logonbox-sspr-download\/\"><i class=\"fad fa-download\"><\/i> Download Free<\/a><\/p>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\r\n<div id=\"getStarted\" class=\"py-5\">\r\n    <div class=\"container\">\r\n        <div class=\"row text-center\">\r\n            <div class=\"col-md-12 mb-3 text-center\">\r\n                <h2>Frequently Asked Questions<\/h2>\r\n                <p>Below are some of the most common FAQs regarding SSRP services.<\/p>\r\n            <\/div>\r\n            <div class=\"col-6 mt-3\">\r\n            <div class=\"card h-100\">\r\n                <div class=\"card-header\" id=\"&quot;headingOne\" --mep-nl--=\"\">                    <h5 class=\"mb-0\">\r\n                     <a data-toggle=\"collapse\" data-target=\"#collapseOne\" aria-expanded=\"true\" aria-controls=\"collapseOne\">What is a self-service password reset function?<\/a>\r\n                    <\/h5>\r\n                <\/div>\r\n                <div id=\"collapseOne\" class=\"collapse show\" aria-labelledby=\"headingOne\" data-parent=\"#accordion-1\">\r\n                    <div class=\"card-body\">\r\n                        <p class=\"mb-0\">To put it simply, a self-service password reset tool (or SSRP for short) is a feature which allows users to reset their passwords without having to contact an IT department for any password reset requests.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <\/div>\r\n            <div class=\"col-6 mt-3\">\r\n            <div class=\"card h-100\">\r\n                <div class=\"card-header\" id=\"&quot;headingTwo\" --mep-nl--=\"\">                    <h5 class=\"mb-0\">\r\n                     <a data-toggle=\"collapse\" data-target=\"#collapseTwo\" aria-expanded=\"true\" aria-controls=\"collapseTwo\">Should I be worried about any compromised passwords?<\/a>\r\n                    <\/h5>\r\n                <\/div>\r\n                <div id=\"collapseTwo\" class=\"collapse show\" aria-labelledby=\"headingTwo\" data-parent=\"#accordion-1\">\r\n                    <div class=\"card-body\">\r\n                        <p class=\"mb-0\">Yes, you should be. It is really important that you change any passwords that you are aware might have appeared in a data breach.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n        <\/div>\r\n        <\/div>\r\n\r\n<div class=\"col-6 mt-3\">\r\n            <div class=\"card h-100\">\r\n                <div class=\"card-header\" id=\"&quot;headingOne\" --mep-nl--=\"\">                    <h5 class=\"mb-0\">\r\n                     <a data-toggle=\"collapse\" data-target=\"#collapseOne\" aria-expanded=\"true\" aria-controls=\"collapseOne\">What are the requirements for setting up a SSPR?<\/a>\r\n                    <\/h5>\r\n                <\/div>\r\n                <div id=\"collapseOne\" class=\"collapse show\" aria-labelledby=\"headingOne\" data-parent=\"#accordion-1\">\r\n                    <div class=\"card-body\">\r\n                        <p class=\"mb-0\">You will just need your email address to register with us for either our Software as a Service platform, or download a virtual appliance to host it yourself.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <\/div>\r\n            <div class=\"col-6 mt-3\">\r\n            <div class=\"card h-100\">\r\n                <div class=\"card-header\" id=\"&quot;headingTwo\" --mep-nl--=\"\">                    <h5 class=\"mb-0\">\r\n                     <a data-toggle=\"collapse\" data-target=\"#collapseTwo\" aria-expanded=\"true\" aria-controls=\"collapseTwo\">I&#8217;ve forgotten my user password &#8211; can I reset it?<\/a>\r\n                    <\/h5>\r\n                <\/div>\r\n                <div id=\"collapseTwo\" class=\"collapse show\" aria-labelledby=\"headingTwo\" data-parent=\"#accordion-1\">\r\n                    <div class=\"card-body\">\r\n<p class=\"mb-0\">With LogonBox SSPR this could not be simpler. Navigate to the SSPR home page and click on &#8220;Reset Password&#8221;. You will then be prompted to enter your username followed by any questions or credentials you need to prove your identity. Once completed, you can finally reset your user password.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n        <\/div>\r\n        <\/div>\r\n\r\n\r\n<div class=\"col-6 mt-3\">\r\n            <div class=\"card h-100\">\r\n                <div class=\"card-header\" id=\"&quot;headingOne\" --mep-nl--=\"\">                    <h5 class=\"mb-0\">\r\n                     <a data-toggle=\"collapse\" data-target=\"#collapseOne\" aria-expanded=\"true\" aria-controls=\"collapseOne\">How do I know if a users&#8217; password has been breached?<\/a>\r\n                    <\/h5>\r\n                <\/div>\r\n                <div id=\"collapseOne\" class=\"collapse show\" aria-labelledby=\"headingOne\" data-parent=\"#accordion-1\">\r\n                    <div class=\"card-body\">\r\n                        <p class=\"mb-0\">One of the cool features of LogonBox SSPR is its ability to detect passwords\r\nthat have been used in known data breaches. It can inform the user and require them to change their password immediately, and prevent the user changing to a password that has been used in a known data breach.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <\/div>\r\n            <div class=\"col-6 mt-3\">\r\n            <div class=\"card h-100\">\r\n                <div class=\"card-header\" id=\"&quot;headingTwo\" --mep-nl--=\"\">                    <h5 class=\"mb-0\">\r\n                     <a data-toggle=\"collapse\" data-target=\"#collapseTwo\" aria-expanded=\"true\" aria-controls=\"collapseTwo\">Can users reset their passwords at Windows Login?<\/a>\r\n                    <\/h5>\r\n                <\/div>\r\n                <div id=\"collapseTwo\" class=\"collapse show\" aria-labelledby=\"headingTwo\" data-parent=\"#accordion-1\">\r\n                    <div class=\"card-body\">\r\n<p class=\"mb-0\">Yes, part of the SSPR solution is a Windows Credential Provider that adds a link to the login prompt\r\nto allow the user to reset their password, or unlock their account. You can also assign additional authenticators to the Windows Login flow to require secondary authentication when logging into Windows.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n        <\/div>\r\n        <\/div>\r\n\r\n<div class=\"col-6 mt-3\">\r\n            <div class=\"card h-100\">\r\n                <div class=\"card-header\" id=\"&quot;headingOne\" --mep-nl--=\"\">                    <h5 class=\"mb-0\">\r\n                     <a data-toggle=\"collapse\" data-target=\"#collapseOne\" aria-expanded=\"true\" aria-controls=\"collapseOne\">Why should I choose LogonBox?<\/a>\r\n                    <\/h5>\r\n                <\/div>\r\n                <div id=\"collapseOne\" class=\"collapse show\" aria-labelledby=\"headingOne\" data-parent=\"#accordion-1\">\r\n                    <div class=\"card-body\">\r\n                        <p class=\"mb-0\">That&#8217;s true, there are plenty of other alternatives out there. But with over 1 million happy customers, we can safely say that we&#8217;re experts in our field, and don&#8217;t just think that you have to take our word for it!<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <\/div>\r\n            <div class=\"col-6 mt-3\">\r\n            <div class=\"card h-100\">\r\n                <div class=\"card-header\" id=\"&quot;headingTwo\" --mep-nl--=\"\">                    <h5 class=\"mb-0\">\r\n                     <a data-toggle=\"collapse\" data-target=\"#collapseTwo\" aria-expanded=\"true\" aria-controls=\"collapseTwo\">What are the advantages of SSPR services?<\/a>\r\n                    <\/h5>\r\n                <\/div>\r\n                <div id=\"collapseTwo\" class=\"collapse show\" aria-labelledby=\"headingTwo\" data-parent=\"#accordion-1\">\r\n                    <div class=\"card-body\">\r\n                        <p class=\"mb-0\">You can save time by focusing on the most important tasks for your business, rather than waiting on hold to an IT department for hours on end. This also means that you can save money because you no longer have to outsource an IT service solely for password recovery. On top of this, you can also improve your online cybersecurity by ensuring that you have a strong password that is changed frequently.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n        <\/div>\r\n        <\/div>\r\n\r\n<div class=\"col-6 mt-3\">\r\n            <div class=\"card h-100\">\r\n                <div class=\"card-header\" id=\"&quot;headingOne\" --mep-nl--=\"\">                    <h5 class=\"mb-0\">\r\n                     <a data-toggle=\"collapse\" data-target=\"#collapseOne\" aria-expanded=\"true\" aria-controls=\"collapseOne\">Why is having a password recovery service important?<\/a>\r\n                    <\/h5>\r\n                <\/div>\r\n                <div id=\"collapseOne\" class=\"collapse show\" aria-labelledby=\"headingOne\" data-parent=\"#accordion-1\">\r\n                    <div class=\"card-body\">\r\n                        <p class=\"mb-0\">If a cybercriminal (or hacker) gained access to your email account or any of your work accounts, they could not only steal data but money as well. Security breaches like this are not as rare as you think they might be. Being able to stay on top of this, and using extra layers of security such as MFA (multi-factor authentication) or 2FA (two-factor authentication) means that you can stay even safer online.<\/p>\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <\/div>\r\n            <div class=\"col-6 mt-3\">\r\n            <div class=\"card h-100\">\r\n                <div class=\"card-header\" id=\"&quot;headingTwo\" --mep-nl--=\"\">                    <h5 class=\"mb-0\">\r\n                     <a data-toggle=\"collapse\" data-target=\"#collapseTwo\" aria-expanded=\"true\" aria-controls=\"collapseTwo\">Can you reset locally cached credentials for remote workers?<\/a>\r\n                    <\/h5>\r\n                <\/div>\r\n                <div id=\"collapseTwo\" class=\"collapse show\" aria-labelledby=\"headingTwo\" data-parent=\"#accordion-1\">\r\n                    <div class=\"card-body\">\r\n                        <p class=\"mb-0\">Don&#8217;t let anyone fool you they can do this without a VPN. Using a VPN is the\r\nmost secure method of ensuring that the locally cached credentials are updated correctly without resulting to using\r\ntechniques that use undocumented or internal Microsoft APIs. To do this properly you need a VPN connection that the user starts from the Logon UI. We not only provide an SSPR product but also have the <u><a href=\"https:\/\/www.logonbox.com\/content\/logonbox-vpn\/\">LogonBox VPN<\/a><\/u> that can\r\nhelp you acheive this, adding a simple link to the logon process for the user to start the VPN connection before they\r\nlog in, or reset their password. If you want you can read more about this in our <u><a href=\"https:\/\/www.logonbox.com\/content\/the-facts-on-self-service-password-reset-and-active-directory-cached-credentials\/\">Blog<\/a><a><\/a><\/u><\/p>.\r\n                    <\/div>\r\n                <\/div>\r\n        <\/div>\r\n        <\/div>\r\n        <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n\r\n<div id=\"country\" style=\"display: none;\">US<\/div>","protected":false},"excerpt":{"rendered":"<p>Self Service Password Reset (SSPR) With our SSPR (self-service password reset), you can save your company both time and money. With our time-saving password reset methods, you can have your teams and business back up and running in no time. SSPR Home Features Editions Pricing Start Cloud Trial Download Self Hosted Try LogonBox self-service password [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/www.logonbox.com\/content\/self-service-password-reset\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/empty.php","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Self Service Password Reset | LogonBox<\/title>\n<meta name=\"description\" content=\"LogonBox self-service password reset tool helps 1000s of businesses slash password tickets and over 1 million business users to self-reset and manage their passwords without IT help.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.logonbox.com\/content\/self-service-password-reset\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Self Service Password Reset | LogonBox\" \/>\n<meta property=\"og:description\" content=\"LogonBox self-service password reset tool helps 1000s of businesses slash password tickets and over 1 million business users to self-reset and manage their passwords without IT help.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.logonbox.com\/content\/self-service-password-reset\/\" \/>\n<meta property=\"og:site_name\" content=\"LogonBox\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-18T08:13:02+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.logonbox.com\/content\/self-service-password-reset\/\",\"url\":\"https:\/\/www.logonbox.com\/content\/self-service-password-reset\/\",\"name\":\"Self Service Password Reset | LogonBox\",\"isPartOf\":{\"@id\":\"https:\/\/www.logonbox.com\/content\/#website\"},\"datePublished\":\"2022-03-17T12:31:13+00:00\",\"dateModified\":\"2023-10-18T08:13:02+00:00\",\"description\":\"LogonBox self-service password reset tool helps 1000s of businesses slash password tickets and over 1 million business users to self-reset and manage their passwords without IT help.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.logonbox.com\/content\/self-service-password-reset\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.logonbox.com\/content\/self-service-password-reset\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.logonbox.com\/content\/self-service-password-reset\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.logonbox.com\/content\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Self Service Password Reset\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.logonbox.com\/content\/#website\",\"url\":\"https:\/\/www.logonbox.com\/content\/\",\"name\":\"LogonBox\",\"description\":\"Identity &amp; 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