Better IT Support in Higher Ed

How to Improve IT Support in Higher-Ed

The challenge of delivering IT support today is much more than the technology itself, with greater pressures and dwindling costs what can IT support in educational organizations do to stay relevant and cope?

In this whitepaper discover how to deliver better IT support and how to do it more efficiently for a better all-round support experience around campus:

Replacing paper-methods for more online tools can offer greater efficiencies in time and help massively reduce costs.

Moving away from phones to self-service portals can reduce support load by a third instantly.

Integrating automation can help avoid repetitive support tasks and can be a real win in freeing support agent time.

Ready to Free Your IT Teams?

LogonBox password self-service solution, complete password reset self-service platform to help you realise increased profitability by reducing your IT tickets and boosting service desk productivity, click below to get started.