NEWSCYCLE delivers IT solutions to businesses across the US, including some of the world’s most respected media outlets. Faced with an ever-expanding client base, NEWSCYCLE turned to LogonBox to provide a solution to help reduce password-related helpdesk tickets. LogonBox worked closely with the team to deliver their flagship next-generation password reset self-service solution. The partnership enables NEWSCYCLE to provide self-service password reset portals to each client as part of their support service.
“The greatest burden on any IT helpdesk is password tickets. Running an effective and sustainable IT department requires finding ways of reducing this burden,” said Majid Latif director of product management. “We are delighted NEWSCYCLE have chosen to partner with us and use our password self-service portal to manage client password tickets. They understand the value of reducing IT load through empowering end-users to manage their passwords securely.”
LogonBox simplifies secure identity self-service for MSPs, offering channel partners an industrial-strength, cloud-based and virtualised on-premise, next-generation password self-service solution. The LogonBox solution offers password self-service portal, single sign-on and AD user lifecycle management, enabling businesses to end password tickets, increase productivity and increase profitability. Available to VARs, MSPs and ISVs worldwide, LogonBox provides an all-in-one affordable platform to help protect businesses from data breaches and cybersecurity threats. Make LogonBox part of your managed service package and deliver more value to your clients, visit www.logonbox.com for more information.
About NEWSCYCLE Solutions
NEWSCYCLE Solutions is the leading provider of software and services powering the global media industry. Our content management, advertising management, subscription management and mobile solutions help companies drive profitability and accelerate digital business models. With headquarters in Bloomington, MN and regional offices throughout the world, Newscycle Solutions a trusted partner serving over 2,500 customers in 45 countries. http://newscycle.com