Privacy Policy


LogonBox Ltd. (“LogonBox”) respects the privacy of our customers, business partners, and employees. We want to be clear about how you can protect your privacy and how we use the information you provide as you use LogonBox products, services, and sites. For purposes of compliance with the European Union’s General Data Privacy Regulation, LogonBox will be known as the “Controller” of personal information about you. We only collect the necessary personal information required to conduct business; this includes information such as first and last name, address, email, and phone number. Most of this information is obtained in the process of purchasing our products, if you are no longer a customer, LogonBox will remove your information after a 60-day grace period.

Our privacy policy explains the following:

  • What information do we collect, and why do we collect it
  • How we use the information
  • How to access, update, or remove the information.

We strive to make this policy simple to read and understand. Your privacy is important to us. If you have questions, please get in touch with us.

Information We Collect

LogonBox processes personal information for legitimate business purposes to provide better products and services to our customers. The types of information we collect include first and last names, addresses, phone numbers, emails, user IDs and passwords. We collect information in the following ways.

The information you give us:

For example, LogonBox’s cloud products and services require you to create a LogonBox account. When you do, we will ask for personal information like your name, email, address, and telephone number. If you connect a user directory, we will have to collect and ask for verification data that is needed for our software to function and provide value to you as intended. If you perform a business transaction with us, we may also collect financial information such as credit card numbers or other data.

Information we generate by use of our products, services, and sites.

We collect information as you use LogonBox’s websites; this information includes:


LogonBox uses Google Analytics to collect and store information when visiting our sites, including cookies or similar technologies to identify your browser or device. We use these technologies to enhance user experience and analyse traffic to our sites and applications.

How we use the information we collect

We will only use the information we collect about your use of our products, services, and sites for the purposes described in this Privacy Policy and when the law allows us to do so. We will generally use your personal information on the following lawful grounds:

  • Where the use of your personal information is necessary for the performance of a contract we are about to enter into or have entered into with you.
  • Where the use is necessary for our legitimate commercial interests (or those of a third party).
  • Where we need to comply with a legal or regulatory obligation.

Specifically, we use your information to deliver products/services to you, to improve our products and services, to bill you for products/services you purchased, to communicate with you concerning your account, support, or customer services issues, and to provide automated software updates for LogonBox products. Occasionally we may use your information to improve the content of our sites, products, and services; to alert you to product upgrades, updates and renewal information regarding your product; and to share special offers, product announcements and other new services from LogonBox, where, in each case, you have not opted out of receiving such information. LogonBox may collect information about your use of our sites, such as the types of services used and how many users we support daily. This information was obtained in an aggregate form without identifying any user or their behaviours individually. LogonBox may use this aggregated, non-identifying data for statistical analysis purposes. LogonBox will ask you for your consent before using information for purposes not detailed in our Privacy Policy. You can withdraw your consent anytime by contacting us using the details below.

When LogonBox May Share Your Personal Information

We do not share personal information with any organisation, business, or individual unless one of the following reasons apply.

For external processing:

We may share the information you provide to our business partners acting on our behalf for the sole purpose, and only to the extent needed, of supporting you in compliance with this Privacy Policy. For example, when you provide information to make a purchase, we share payment information with banks and other entities that process payments or provide financial services. We may also work with third parties for fraud prevention and risk reduction. We will NOT provide your information to any third party for marketing or other purposes.

For legal reasons:

We will share personal information with companies, organisations or individuals if we have a good faith belief that access, use, preservation, or disclosure for:

  • Meeting any law, regulation, legal process or government enforcement
  • Enforcing licensing or terms of service, including investigations of potential violators
  • Detect, prevent, or address fraud, security, or technical issues
  • Protect against harm to the rights, property, or safety of LogonBox, our users or the public as required or permitted by law.

Security of Personal Information

Whenever we process data for these purposes, we will ensure that we always keep your Personal Data rights in high regard and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so, please get in touch with us. Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit. LogonBox is committed to making reasonable efforts to secure the personal information you choose to provide us. To protect the privacy of any personal information you may have provided, LogonBox employs industry-standard controls, including physical access controls, as well as cybersecurity measures, including, but not limited to, firewalls and network monitoring.

Links to Non-LogonBox Web Sites and Third Parties

LogonBox sites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the LogonBox site. LogonBox does not control those sites or their privacy practices nor endorse or make any representations about third-party websites. We encourage you to review the Privacy Policy of any company before submitting your personal information.

Updating and Access to Your Personal Information and Privacy Preferences

Under certain circumstances, you have the right to access, correct, or remove your personal information at any time. You can also object to or restrict the use of your personal information, or request the transfer of your personal information to a third party. Also, you can ask us to stop sending you marketing messages at any time by following the unsubscribe links on any marketing message sent to you or by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal information provided to us due to your interaction with us. You may access, request a copy of, correct, or remove your personal information and privacy preferences (such as whether you wish to receive promotional communications from LogonBox) by contacting us,

LogonBox Limited
Unit 3, Denby House
Taylor Lane
DE75 7AB
United Kingdom

Changes to our Privacy Policy

We reserve the right to change this Privacy Policy at any time. The use of your information is subject to the Privacy Policy in effect at the time of use. Please check the “Last Updated” legend at the top of this page to see when this Privacy Policy was last revised.