Without a doubt, in the last decade Apple Mac computers are becoming popular amongst consumers, especially amongst the millennials and businesses. A reason to this is the sublime styling and the intuitive, secure and powerful operating system offered by Mac. This also means that an increasing number of businesses are now preferring to use an Apple Mac computer. Of course, more users means more passwords being set on individual devices and thus resultantly, the number of requests for Active Directory password resets has increased dramatically.
Apple Mac Password Self-Service Solutions
If a Mac user has forgotten a password, cannot access their computer and do not have a password reset tool, they would have to send a request for a password reset or an account unlock to the IT department. An alternative option would be to use a dedicated kiosk system, both routes of password reset means a loss of productivity and the significant demand for additional IT staff members to only focus on resetting forgotten passwords. This just didn’t mean employing IT knowledgeable staff members but to invest in expensive equipment that would serve the purpose of resetting passwords.
Hypersocket Access Manager takes into consideration the diversification of the consumer market and is alert on the rapid expansion and growth of technology. Thus, Access Manager is constantly being upgraded to suite all business requirements. Hypersocket Access Manager allows Mac users the ability to manage their own passwords and accounts all from a self-service web portal. There is no need for lengthy waits of password reset requests and there is no excessive burden or unnecessary time consumption for the IT department.
Access Manager Apple Mac Login Agent
With Access Manager Users can not only manage their own accounts and reset passwords from the web portal, but can also perform password resets and account unlocks directly from the login screen. The Mac plugin is integrated into the Mac OS lock screen from which the users can select, ‘Forgot My Password’ or ‘Unlock Account’ options. This will render users to securely authenticate themselves even if they are unable to log into their computer.
- The new Mac login agent sits alongside our existing web portal interface and Mobile app, allowing users to work seamlessly and securely whether they’re at their desk or on the go.
- A reduction in the amount of work for Admin and Helpdesk staff therefore minimizing costs.
- User self-service means a reduction in downtime, leading to increased productivity.
- No need for expensive kiosk systems as users have the ability to reset their passwords and unlock their account directly from their device.
- Simple and intuitive to use.
Bringing It All Together
Hypersocket Access Manager has few seamless steps to self-service password management built with a simple portal and sturdy security ensuring every employee is protected. What is more, Hypersocket Software support services keeps the security infrastructure current and helps you get the best out of the products.