The Customer is Always Right: Two tips to Drive Customer Satisfaction

Satisfying customers is a challenge for any company and any industry. This is particularly true in information technology, and particularly Password Management. In general the U.S. doesn’t score, as a whole, very well in Customer Satisfaction in regards to IT services. According to a 2012 article in Forbes.com Customer Satisfaction Index the United States averaged […]

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Relieving Two Pain Points Shared by Most Network Admins

Managing networks is no simple feat. Network Administrators are constantly bombarded by issues. The need to secure the enterprise, manage the resources and data consumption, and maintain essential organizational services like Email and Internet can easily snowball to an 80+ hour workweek. Add to the laundry list the virtual environments that network administrators must be […]

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Security in Review for 2015

 It’s now after Thanksgiving and we’re on the way to approaching the last holiday before the start of the new year. As the end of 2014 begins to come to an end, predictions are starting to come in when it comes to what businesses can expect in the upcoming year. Security is Tops Security is […]

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How to Keep Secure with Mobile Security

As the trend for better mobile devices continue to grow, businesses are expected to incorporate the use of more tablets and smartphones in the workplace. However, with this growing trend of Bring Your Own Devices (BYOD), many businesses and their employees aren’t showing a high amount of concern or caution when it comes to mobile […]

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Identity Theft on the Rise for Businesses and Consumers

The latest news in regards to businesses being hacked, with millions of consumer data being stolen in each case, consumers have made the threat of identity theft their number one concern as we end 2014 and head into 2015. What’s worse, 2014 was the second year in a row in which identity theft has affected millions […]

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