The Customer is Always Right: Two tips to Drive Customer Satisfaction

Satisfying customers is a challenge for any company and any industry. This is particularly true in information technology, and particularly Password Management. In general the U.S. doesn’t score, as a whole, very well in Customer Satisfaction in regards to IT services. According to a 2012 article in Forbes.com Customer Satisfaction Index the United States averaged […]

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Relieving Two Pain Points Shared by Most Network Admins

Managing networks is no simple feat. Network Administrators are constantly bombarded by issues. The need to secure the enterprise, manage the resources and data consumption, and maintain essential organizational services like Email and Internet can easily snowball to an 80+ hour workweek. Add to the laundry list the virtual environments that network administrators must be […]

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Security in Review for 2015

 It’s now after Thanksgiving and we’re on the way to approaching the last holiday before the start of the new year. As the end of 2014 begins to come to an end, predictions are starting to come in when it comes to what businesses can expect in the upcoming year. Security is Tops Security is […]

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