In recent years migrating to the cloud has become a common action for many educational establishments. When looking to migrate partial or entire on-premise services, it is important to ensure the transition is smooth, however this is not always the case. This often results in an increased load on the help desk and IT department. […]
How does Password Self-Service help to take the pressure off the Help Desk Team?
IT departments are under continued pressure from the business as a whole because approximately 50% of all IT help desk enquiries tend to be about password reset or unlocking of an account. Naturally, this creates a huge amount of unnecessary pressure on IT staff, having to deal with such a mundane issue that in theory […]
Known Issue: VMWare Updates esx-base (2072653)
Affected Product Nervepoint Access Manager installs taken from our prebuilt VMs OVA and OVF formats VMware released patch 2072653 on February 27th 2014 for ESXi 5.1 which updates esx-base VIB to resolve the issue where virtual machines using the E1000/E1000E adapter might lose network connectivity. Currently anyone running Nervepoint Access Manager installed from one of our VMs will […]
Heartbleed Bug Questions Answered
Google Security and Codenomicon revealed on Monday that a flaw had existed in OpenSSL for more than two years that could be used to allow anyone (they would have to know the vulnerability existed and be proficient with SSL and network security) on the Internet to read the memory of the systems protected by the […]
Identity Management Pre-Release 3
We are pleased to announce that the third public release of our 1.2 beta stream is now available. If you have a valid 1.1 license you can use this and run it alongside your 1.1 deployment to preview the new features if not you can still download the 1.2 BETA and evaluate it fully for […]