A service desk is the core function of a service provider business, getting the best from this department can be a crucial difference between a successful, profitable MSP and one that is not. For an MSP the service desk plays a critical role in the business, the level of service offered, the efficiency in delivery […]
Self-service password reset solutions help the service desk and business in security and productivity. With the evolution of technology the increase in identity theft and data breaches, the cost of the service desk is going up and the demands on CISO is ever growing. Self-service password reset solutions have evolved over the years to help […]
Identity self-service is a term that refers to a solution that straddles the line between fully-fledged self-service password reset and identity management all without the high costs that come with complete IDM solutions Identity self-service is a term that refers to a solution that straddles the line between fully-fledged self-service password reset (SSPR) and identity […]
Hypersocket Software is pleased to announce that the team of security experts will be exhibiting at ICT for Education on 18th November 2016 at Cranmore Park, Birmingham. Why should you stop by our stand? We’ll be showcasing our new suite of solutions at the show, our unique Single Sign-On virtual appliance for seamless access to cloud and on-premise […]
The data breach at UK accounting software company Sage has brought the insider threat facing businesses into focus and, according to security experts Hypersocket Software, highlights the need for more stringent access control. The Sage breach, which may have compromised the personal information of employees at 280 businesses, is thought to have resulted from unauthorised […]